// FAQ

Frequently Asked Questions

Not as one universal replacement. Google uses QR codes in specific passkey cross-device and message key-verification flows, while account recovery and authentication choices depend on the product, account, device, and administrator settings.

The QR code begins a cross-device authentication flow so a passkey on your phone can authorize sign-in on another device. FIDO's design also uses Bluetooth Low Energy to verify that the devices are physically near each other.

It can be safe when you initiated sign-in on the displayed website and recognize the domain and device. Do not scan an authentication QR code sent unexpectedly by email, chat, a stranger, or a page whose address you have not verified.

Key verification lets trusted contacts compare cryptographic identity information for an end-to-end encrypted conversation, including through a QR workflow on supported devices. It helps detect an identity mismatch; it is not a general QR scanner or an SMS encryption feature.

Google's help page lists Bluetooth turned on, a screen lock on the phone, a passkey stored on an Android device, an iPhone or iPad, or a FIDO2 security key, and a computer browser and operating system that support passkeys.

The QR code starts the handoff, and a Bluetooth Low Energy message lets the computer confirm that your phone is physically nearby. According to Google's security blog, that blocks a remote attacker who sends a screenshot of a code from their own device.

No. An enrollment code carries the shared secret the app uses to generate time-based codes, so treat it like a password. Do not photograph it, paste it into a chat, or scan one that someone else sends you.

Keep a backup method you control, such as a FIDO2 security key or another trusted device, and review recovery options in your Google Account security settings. Available options vary by account and administrator policy, so check your own settings before you need them.