// FAQ

Frequently Asked Questions

Yes, indirectly. Add UTM tracking parameters to your menu URL before creating the QR code, and Google Analytics can then show visits that arrived through it. That counts page visits rather than every scan, and it depends on the page loading and analytics being allowed.

Linking to a mobile-friendly website is better. A PDF requires the customer to zoom in and drag the page around to read it on a small phone screen. Test the link while signed out and confirm that mobile visitors have permission to view the current file version.

No. The QR code points to your web page. As long as you update the prices on that exact page, the QR code stays completely valid.

Link directly to the task promised beside the code, such as a mobile menu, reservation form, allergen page, or payment screen. Avoid sending diners to a generic homepage that requires more searching. Keep a printed menu or staff-assisted option available when a phone, connection, or camera is unavailable.

Enter the guest network name, security type (WPA for most networks), and password in a Wi-Fi QR code generator. Phone cameras then offer to join the network. Use a separate guest network, and note that changing the password means reprinting the code.

Surveys lean toward paper. A May 2022 Technomic survey of about 1,000 consumers found 88% preferred paper menus, and a 2024 Toast survey found 81%, with the strongest preference among adults over 55. Offer a printed menu on request alongside the QR code.

No. Google prohibits offering incentives for reviews, and screening guests so only happy ones are sent to Google also breaches its policies. Give every guest the same official review link, ideally on the bill folder or receipt.

For table tents, at least about 1.5 inches (4 cm) wide with a clear border. For signs read from a distance, use roughly one-tenth of the scanning distance as a rule of thumb, then test the printed sign at night on more than one phone.