// FAQ

Frequently Asked Questions

Yes. A small centered logo works when the generator limits how much of the code it covers and error correction is set to Level H. Always scan-test the printed stand or card, at the till and at reception, on more than one phone.

Choose the Wi-Fi option in the generator and enter the network name and password. Clients can join without typing. Anyone who photographs the code can read the password, so use a guest network that is separate from your booking and payment systems.

Yes. Copy your direct review link from your Google Business Profile and encode it in a URL code. Hand the same card to every client, without screening or rewards, because Google's policies and the FTC's reviews rule limit both practices.

Put booking codes where clients plan visits, such as the window, reception and appointment cards. Put the review code at the till after service. Keep both off mirrors, glossy surfaces and curved bottles, and link each placement to a single action.

It is risky. Review-management guides report that Google prohibits rewards for reviews, and the FTC's rule bars incentives conditioned on a review being positive or negative. Ask politely, thank clients, and check Google's current policy and local advertising rules first.

Treat it as health information. Collect only what the service needs, store it securely, say how long you keep it, and follow your insurer, trade body and local law. UK trade guidance mentions keeping consultation forms for four years; check what applies to you.

Yes, before the confirm button, and again in the confirmation message. State the notice window, any fee or deposit and what happens to it in plain words. Check local consumer law on deposits and fees, since rules vary by state and country.

No. Keep a reception phone number, a printed price list and a booking option by phone or in person. A code speeds things up for clients who like it, but it should never be the only route to booking or information.