// FAQ

Frequently Asked Questions

No. A normal printed QR code can be photographed and reproduced on a counterfeit item. It can provide product information, but stronger authentication requires verification logic, unique item data, controlled records, or additional security features.

Serialization assigns a distinct identifier to each product instance rather than one shared code for an entire model or batch. The verification system can then detect duplicate, impossible, revoked, or out-of-market observations.

A ledger can protect recorded events from some kinds of alteration, but it does not stop a counterfeiter from copying a visible QR symbol or attaching it to another object. The physical-to-digital binding still needs serialization, controlled issuance, inspection, or another security feature.

The correct carrier depends on the industry, regulation, data requirements, printing area, and scanning environment. GS1 specifically requires GS1 DataMatrix rather than QR Code for certain healthcare product-identification uses, so regulated deployments need standards and legal review.

The copy still opens a valid record, but the same serial now appears in scans from places or times that do not fit. The service can flag it for review. Detection finds suspected copies after the fact and does not stop them being printed.

Only with care. Show the checks that passed and the product details to compare, and never show a green result when the service cannot complete the check. Use separate messages for already scanned, unknown, revoked and unavailable results.

Keep it apart from the public information code. A code under a tamper-evident seal or inside the pack is harder to photograph from a shelf, and a seal that breaks when lifted shows the code was moved. Test the layout before printing.

Yes in some sectors. EU prescription medicines carry a unique identifier in a 2D Data Matrix code with an anti-tampering device under Delegated Regulation (EU) 2016/161. That is Data Matrix, not QR Code, so regulated products follow sector rules.