// FAQ

Frequently Asked Questions

Only when visitors are on a larger screen and the next step needs a phone, such as installing an app. If they can finish on the same device, a plain link is better.

Export the code as an SVG, host the file on your site, and place it in an image tag or image block with alt text. Add a visible text link beside it, so the destination still works when the image is hidden on phones.

About 150 to 230 CSS pixels suits a viewer 40 to 60 cm from a monitor, based on the 10:1 rule of thumb. Set a minimum width so a responsive layout cannot shrink it.

Keep it dark on light. Place it on a fixed white panel that includes the quiet zone, because some scanners cannot read inverted codes.

Describe what the code does, such as "QR code that opens the Example app download page." WCAG Success Criterion 1.1.1 asks for a text alternative that does the same job as the image.

Usually it is better to use a link, because many people read email on the phone they would scan with, and the FTC advises against scanning codes in unexpected messages. Tickets shown at a door are the main exception.